Call us for free: +36 132 377 23

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Call us now: +36 132 377 23

Email: [email protected]

FAQ

1. What are the support hours?

Our support team is happy to help you via WhatsApp, phone, email and Telegram. On weekdays we usually reply within a few hours; outside these times we aim to get back to you within 48 hours.

At Vehigeek, customer satisfaction is our main priority. You can reach our support team through your preferred channel: WhatsApp, Telegram, phone, our contact form or by email at [email protected].

We offer a range of car accessories, equipment and electronic modules for many different vehicles. Our selection is updated regularly, and we plan to add products from other providers in the future.

No, you can order as a guest. Creating an account simply lets you check out faster and keep an overview of your orders.

We ship all orders with DHL or FedEx and usually dispatch them within one business day. The delivery time itself depends on the carrier and the destination country and can range from 1 to 10 business days.

Shipping is free for orders of €59 or more. For orders below this amount, the shipping costs are shown during the checkout process.

We ship to customers in many countries. For deliveries outside the EU, any applicable taxes, duties or customs fees are the responsibility of the customer.

As soon as your order has been dispatched, you will receive the tracking information by email. If you have not received it, please get in touch with our support team.

Yes. You can return items within 30 days of receipt, as long as they are unused and in their original packaging. Please contact our support team first so we can guide you through the return.

Once we have received and inspected the returned goods, we process your refund. Please allow up to 14 days for this.

Yes, we provide a 12-month warranty on all our modules, in addition to your statutory rights.

The available payment methods are shown at checkout. There are no additional fees depending on the payment method you choose.

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